SkinTwin Support

We usually reply within 2 business days.

Email support@beaubud.com with any question, bug, or data-deletion request. Include your device and iOS version if reporting a problem.

Common questions

What is a "skin twin"?

Someone whose skin profile โ€” concern, sensitivity, active ingredient, and more โ€” is close to yours. SkinTwin ranks a product's reviews by how similar the reviewer's skin is to yours, and shows the match percentage and which attributes matched.

Do I need an account?

No. The app creates an anonymous profile on your device. No email or password is required to browse and match.

How do I update my skin profile?

Retake the onboarding quiz. Your new answers replace the old profile; past reviews you have written are not changed.

Are the reviews real?

During early access some reviews are clearly labelled as illustrative sample data while we build the verified, consented outcome library. Verified user outcomes are labelled separately.

How do I delete my data?

Email support@beaubud.com from the app's Settings, or just email us; we remove your profile and events.